Payments

• The app is free and you can call and message other Call.com users for free. Call rates to other phones vary but begin at less than 1p/c per minute. You can view all call rates on our website or via the app
• Additional mobile number rates are available in the app.
• Incoming calls to US numbers are chargeable at our standard rates.
• We also provide a variety of 30 day bundles to specific countries. You can view these in your app.

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Calls are charged in 60 second intervals, so calling for 5 minutes and 1 second is charged the same as 5 minutes and 59 seconds.

Our low call rates are available on the rates page on our website and in the app.

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You can purchase credits through your app or on our website, where you will always get the best deals.

1.Open your Call.com app

2.Navigate to Credits -> tap the Buy credits button

3.You will be able to select among 2 options, depending on what is more convenient for you

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4.Credits will be used for making calls/sending SMS to non-Call.com users, purchasing virtual numbers or transfering credits to your Call.com contacts

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You can transfer credit to your Call.com contacts from within the app

1.Open your Call.com app

2.Navigate to your Credits -> tap the Buy credit button

3.Tap the Transfer credit button

4.Enter the amount you would like to transfer -> tap the Continue button

5.Tap the Select contact button and proceed with the transfering

Calls over Wi-Fi and Callback will not be charged. Your operator may charge you for mobile data, and for national calls if using call.com Local Access. Please check your mobile operator contract.

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There is a premium applied to all payments made through iTunes to cover Apple’s commission. For our lowest rates always use our website.

You can pay by debit or credit card, Paypal or via Apple in-app purchase.

Please check your junk folder before contacting support@call.com.


• The standard SMS length is 160 characters, if you exceed this you will be charged as such.
• Some special characters, international languages, accents or emoticons can count as several characters, or split your message into more then one part.